Return and Exchange Policy
Many thanks for choosing to shop with Martini Skate and Snow! We sincerely hope that you're satisfied with your purchase. Should there be a factory defect or an incorrect shipment, we'll gladly exchange it at our cost or issue an in-house credit. NO CASH REFUNDS. If necessary to exchange or return an item please note: Call 877.717.0779 within 5 business days from receipt of goods to obtain an Return Authorization (“R.A.”) code. Absolutely no returns or exchanges will be accepted if the package isn't clearly marked with the "Return Authorization code". *Upon approval, merchandise meeting the following criteria may be returned (freight prepaid) for an exchange or in-house credit only. Again, NO CASH REFUNDS. *Returned merchandise must be in the original box and in mint condition with any and all tags attached. No returns on electronics. *Include a copy of the shipping invoice and a typed explanation regarding the reason for your return. *All returns and exchanges must be received by Martini Skate and Snow within 30 business days from invoice date. The return process may take up to 45 business days. *Shipping and handling fees are non-refundable. Additional shipping and handling fees are required to process all exchanges. Please Note: Any returned merchandise not meeting the above criterion will not be accepted.